Question 1

How often do I have to empty the water?

Accepted Answer

Every 3 to 4 months dependent on usage

Question 2

Does the tub need to be plumbed in?

Accepted Answer

No. Just filled with a garden hose. The only connection required is electric

Question 3

Will it work on a standard household 13amp socket?

Accepted Answer

Some spas do and some require a dedicated supply running out from your main consumer unit ( fusebox ) So please check on each spa of its electric requirements. We will talk you through this anyway

Question 4

Do I need to add chemicals?

Accepted Answer

You will need some form of sanitizer to keep the water clean and fresh. Most use Chlorine or Bromine but there are now some Chemical Free products that are softer on the skin such as Aquasafe 90

Question 5

Does it need a solid base?

Accepted Answer

Yes, either concrete, patio or well built deck (must be level)

Question 6

Do the hot tub go up on their side for delivery?

Accepted Answer

Yes

Question 7

Is the temperature variable?

Accepted Answer

Yes, by the top side control. No more than 40degrees C. 35-38 is preferable. 40 is very hot and you will come out looking rather red

Question 8

How often do you turn it on?

Accepted Answer

You leave it plugged in continuously. The thermostat will regulate the temp and only turn it on when needed. When you want to get in the Jets button will turn the jets on and override the thermostat

Question 9

Can it overheat?

Accepted Answer

No, there is a temp override feature

Question 10

Does it have a lid?

Accepted Answer

Yes, Solid, thermal with side straps. Folds in the middle to allow easy removal. There are cover removing devices to aide cover removals starting from £99.00 inc vat

Question 11

Can you turn the jets off individually?

Accepted Answer

Yes, just twist, but don’t turn them all off as you will cause a blockage which will damage the system

Question 12

Can they be used through the winter?

Accepted Answer

Yes, in fact many customers use their spas more in the winter

Question 13

Can they be used indoors?

Accepted Answer

Yes

Question 14

How long will they take to heat up?

Accepted Answer

Approx 7 to 10 hours but once hot they maintain the temp themselves

Hot Tub & Swim Spa FAQs – Clear Answers for UK Buyers